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No portion of this site may be reproduced in any form, or by any means, without prior written permission from Herman Miller, Japan. In addition, Herman Miller does not allow Web sites that use frames to link to any page on this site without prior written permission.

Herman Miller, Japan, Product Warranty

Harman Miller warrants product sold through Herman Miller Japan to be free of defects in material and workmanship-provided products are installed and maintained according to the Company's published instructions.


Warranty Period for Standard Commercial Office Furniture Products

Warranty
Abak Environments 12 years
Sense 12 years
Sense (storage) 10 years *2
Resolve 12 years
Embody Chair 12 years
Aeron Chair 12 years
Mirra Chair 12 years
Celle Chair 12 years
Equa 2 Chair 12 years
Setu Chair 12 years
Caper Chair 12 years
Eames Shell Chair 1 year
Eames Wire Chair 1 year
Nelson Swag Leg Group Armchair 1 year
Eames Molded Plywood Chair 1 year
Foray Chair 12 years
Eames Aluminum Group Chair 12 years
Eames Soft Pad Group Chair 12 years
Eames Executive Chair 12 years
Esplanade Guest Chair 3 years
Esplanade Lounge Seating 3 years
Eames Tandem Sling Seating 12 years
Eames Sofa 3 years
Goetz Sofa 1 year
Eames Sofa Compact 3 years
Nelson Marshmallow Sofa 1 year
Nelson Coconut Chair 1 year
Eames Lounge Chair and Ottoman 3 years
Eames Chaise 3 years
Nelson Platform Bench 1 year
Eames Walnut Stool 1 year
Eames Molded Plywood Folding Screen 1 year
Nelson Miniature Chest 1 year
Nelson Tray Table 1 year
Eames Hang-It-All 1 year
Leaf Light 2 years
Envelop Desk 12 years
Lifework Portfolio 1 year
Esplanade Desk Unit 3 years*
Nelson Executive Office Group 3 years*
Eames Contract-Base Table 3 years
Eames LaFonda-Base Table 3 years
Nelson End Table 3 years
Nelson Swag Leg Group Table 1 year
Burdick Group Table 12 years
Esplanade Table 3 years
Eames Molded Plywood Coffee Table 1 year
Eames Wire-Base Table 1 year
Eames Elliptical Table 1 year
Eames Desk Unit 1 year
Eames Storage Unit 1 year
Custom Procducts 1 year
Purchaser's Own Materials None
Pneumatic Cylinder 2 years
Remark:
* Electical components and other moving mechanisms: 2 years
*2 Moving mechanisms: 5 years

 

Provisions Applicable to All Products

The Company will-free of charge-repair or replace with comparable product (at the Company's option) any product, part, or component manufactured after March 1, 2003, which fails under normal use as a result of such defect in material or workmanship. This warranty extends only to the original purchasers who acquire new product from the Company or other authorized resellers. The terms of this warranty set forth all of the warranties given with respect to the products, and the Company disclaims any other warranty. This warranty sets forth all remedies available with respect to defective products.

* Herman Miller Japan product warranty does not apply to any second-hand products and / or products purchased through net-auctions.

The warranty does not apply to normal wear and tear or to products considered to be "consumable" such as bulbs and light ballasts and certain electronic products (e.g., electronic fans, keyless locking mechanisms).

Natural variations occurring in wood, marble, and leather are not considered defects; the Company does not warrant the colorfastness or matching of the colors, grains, or textures of these natural materials or textiles.

To the extent allowed by law, any implied warranties including any warranty of merchantability or fitness for a particular purpose are limited in duration to the duration of these written warranties.

The company shall not be liable for loss of time, inconvenience, commercial loss, or incidental or consequential damages.

Disclaimer

Although the information and recommendations provided in this World Wide Web (WWW) site are presented in good faith and believed to be correct as of the date they were submitted, Herman Miller, Japan, makes no representations or warranties as to the completeness or accuracy of the information.

Information is supplied upon the condition that the persons receiving same will make their own determination as to its suitability for their purposes prior to use. In no event will Herman Miller, Japan, or its subsidiaries be responsible for damages of any nature whatsoever resulting from the use or reliance upon information posted on the Internet.

Nothing contained in this web site is to be construed as a recommendation to use any product, process, equipment or formulation in conflict with any patent, and Herman Miller, Japan, makes no representation or warranty, express or implied, that will infringe on any patent.

No representations or warranties, either express or implied, of merchantability, fitness for a particular purpose or of any other nature are made hereunder with respect to information or the product to which information refers.

Herman Miller, Japan, makes no binding commitment to update or correct any information that appears on the Internet or on this World Wide Web server.

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